The Funnel Newsletter - Bolen Communications, LLC

The Funnel Newsletter - Bolen Communications, LLC

July 2007

 

 

 

 

 

 

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"He didn't sell the product. That's only a piece of paper with varying shades of light and dark on it. He sold sentiment - an opportunity to relive a fleeting moment in time."

 

 

 

Greetings!

 

It's Bob Leonard from Bolen. This month's enewsletter is a bit unusual. A conversation with my Mom got me thinking about sales and marketing in a slightly different way.

 

I think it's true that some people are natural born sales stars. They're born with an innate ability to read other people and persuade them by saying the right thing at the right time. That's not to say that highly successful salespeople rely exclusively on their inborn talents. They don't. Much like star athletes, they leverage their natural talents with plenty of hard work. They're constantly learning about the art and

science of selling, about the features and benefits of their products,

and about the people and businesses they're selling to.

 

I'm not one of those natural born sales stars. Most people aren't. Most salespeople aren't. No company can rely exclusively on sales stars for their survival. They're too few and far between. They're expensive. And they can pick up and move to the competition any time they want.

 

Marketing Strategy 50's Style

 

82DT Logo

What started me thinking about all this was a story my Mom told me. She's  visiting and she brought me a picture of myself from many years ago. She told me how the picture was 'sold' to her. I've filled in the details a bit.

 

It was a summer day in the 1950's and this man walked into our neighborhood with a camera and a pony. Of course all the kids gathered around. He told us that he'd take our pictures on the pony for five dollars each. I ran home and asked my Mom if I could get my picture taken. She said, "No. We can't afford it."

 

So I walked back and told the man. He said, "That's OK. Let's just put this hat and these boots on you. You can hold the toy gun. And I'll put you up in the saddle. Now, let's go see your Mom." When I yelled for my Mom to come outside and see me - well, you know the rest of the story. The man walked away with five dollars from my Mom, and I'm certain he got another five dollars from almost every other Mom in the neighborhood.

 

Was he a sales star? I don't think so. He was a savvy marketer who knew how to package his product so that it sold itself.

 

Let's deconstruct his marketing strategy:

 

Product

 

He didn't sell the product. That's only a piece of paper with varying shades of light and dark on it. He sold sentiment - an opportunity to relive a fleeting moment in time.

 

Place

 

He brought the product to where the buyers were. And he timed it too. I'm willing to bet he only worked the neighborhoods between 10 a.m. and 4 p.m. And just on weekdays. He knew that the Dads would be at work, the Moms would be at home, and the kids would be outside playing. Just the sight of the pony and the cowboy getup sold the kids. But it was the Moms who had the five dollars.

 

Price

 

Five dollars was a lot of money back then. I'm sure he tested his pricing. What was the best number to maximize profitability? Through trial and error he learned the best price was five dollars. It was steep, but not too steep. He knew every Mom had a little pin money stashed away somewhere in the house. It'd sting a bit, but she could come up with it.

 

Promotion

 

He had his props and window dressing. The hat, the boots, the gun, and especially the pony. The pony had to be big enough to carry two or three small siblings, but not so big that it frightened the children. The pony had to have a good disposition. (If you look closely at the photo, you'll see that the pony was smiling along with me.) And of course, the clincher - that supreme differentiator, the mother's own child for whom there is no substitute.

 

I hope you enjoyed my little story. Bolen works closely with the sales teams of B2B companies to package their products and services for more profitable sales. We build sales tools that cost effectively extend the reach and effectiveness of your salesforce. If you're interested in growing your business, we can help. Please give us a call at 941-366-9704 or email me at bob@bolencomm.com.

 

Thanks,

 

Bob Leonard

 

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